About Us - Frequently asked questions - FAQ
Who, what & why
Richmond Online is the community web site for Richmond, designed and maintained by Andrew Russell of Moonburst, a Richmond based web design company. It was created in order to promote Richmond to a global audience, to encourage visitors to the town and to produce a centre of information for the local community.
"We're led by the desire to ensure that our home town of Richmond has one of the best town web sites in the country.... we like to think we've gone a long way to acheiving that goal!" Andrew Russell
In 1999 this web site, produced by Andrew Russell of Moonburst, was handed over to Richmond Online Limited, a partnership between Richmond Town Council, Richmond Business & Tourism Association and The Richmond Partnership. This enabled Moonburst to develop the web site into the economically sustainable community web site.
In 2007 the web site was handed back to Moonburst in order to continue its development as an important asset for Richmond town and its community.
How is Richmond Online Funded?
Along with the continued input in time and money from Moonburst, the web site generates a small amount of income from advertising and sponsorship.
Is Richmond Online part of Richmond Town Council
For a number of years the Town Council was a major partner and supporter of Richmond Onlne, with their web pages intergrated into this web site. In 2009 the Town Council created their own web site and Moonburst has taken on the funding of the community pages.
Is Richmond Online part of Richmondshire District Council?
We are often asked this question as many users mistakenly believe that we are the District Council web site. We are not currently linked to or funded by the RDC, though they have sponsored a couple of pages.
Is Richmond Online linked with English Heritage
We are not linked to English Heritage though we have some pages about English Heritage locations (e.g. Richmond Castle) using information supplied by them. The English Heritage logo is visible around the site on relevant pages
How do I advertise on this web site?
Who uses the web site?
Our traffic logs indicate that the web site is extensively used throughout. We get visitors from all over the world as well as many local visitors. You can see a summary of some recent web site statistics on the right.
If you would like information about the most recent traffic, or an in-depth traffic report please contact the Richmond Online office.
Use the online reply/feedback form
E-mail us -
Twitter - @richmondonline
Facebook - facebook.com/richmondonline
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Recent Stats (Aug 2013)
|Monthly visitors - 25,000|
|Monthly page requests - 71,000|
|Monthly hits - 895,000|
We got 16,890 page requests last month on our business & accommodation listings.