Richmond Online - 
About Us - Frequently asked questions - FAQ
Who/What is Richmond Online?
Richmond Online is the community web site for Richmond, designed and maintained by Andrew Russell of Moonburst, a Richmond based web design company.
"We're led by the desire to ensure that our home town of Richmond has one of the best town web sites in the country.... we like to think we've gone a long way to acheiving that goal!" Andrew Russell
History
In 1999 this web site, produced by Andrew Russell of Moonburst, was handed over to Richmond Online Limited, a partnership between Richmond Town Council, Richmond Business & Tourism Association and The Richmond Partnership (now Richmond Swale Valley Community Initiative). This enabled Moonburst to develop the web site into the economically sustainable community web site.
In December 2007 the web site was handed back to Moonburst in order to continue its development as an important asset for Richmond town and its community.
How is Richmond Online Funded?
As you can imagine, keeping this web site up-to-date and professionally maintained involves an ongoing cost. Along with the continued input in time and money from Moonburst, the web site generates income from advertising and sponsorship. Click this link to see some current and previous partners of Richmond Online.
Some sections of the site have been produced with grant funding obtained from the RSVCI. The RSVCI pay for occasional updates to their pages.
Is Richmond Online part of the Tourist Information Centre?
We are not part of Richmond TIC, though we do have close communication on relevant matters concerning tourism. The TIC has a dedicated page on ROL
Is Richmond Online part of Richmond Town Council
For a number of years the Town Council was a major partner and supporter of Richmond Onlne, with their web pages intergrated into this web site. In 2009 the Town Council created their own web site and so Moonburst has taken on the funding of the community pages. We are not linked to or funded by the Richmond Town Council.
Is Richmond Online part of Richmondshire District Council?
We are often asked this question as many users mistakenly believe that we are the District Council web site. We are not linked to or funded by the RDC, though they have sponsored a couple of pages.
Is Richmond Online linked with English Heritage
We are not linked to English Heritage though we have some pages about English Heritage locations (e.g. Richmond Castle) using information supplied by them. The English Heritage logo is visible around the site on relevant pages
How do I advertise on this web site?
Have a look at the prices here, then simply contact the Richmond Online office.
Who uses the web site?
Our traffic logs indicate that the web site is extensively used throughout. We get visitors from all over the world as well as many local visitors. You can see a summary of some recent web site statistics here.
If you would like information about the most recent traffic, or an in-depth traffic report please contact the Richmond Online office.
Aims of the website
To promote Richmond, North Yorkshire
To provide a forum for local organisations to raise their own profile, to access information and to work together on specific web-related projects.
To be and remain one of the best community web-sites - dynamic, informative, responsive, interesting, relevant, good to look at and as imaginative and innovative as changing information demands require.
To help create a global window for local businesses of all sizes and in all sectors.
To provide seamless access to local information for the user.
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If you have any comments or views about the web site or would like to contact Richmond Online you can use any method below:
Use the online reply/feedback form
E-mail us -
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The site has been tested on Mac and PC Mobile devices.
